About Us

Tripsomnia made its debut as a Marketplace company, active in 40 countries, with over 3000 tours.

Since then, Tripsomnia has created a fast, flexible and powerful software solution (SaaS), connecting local tour operators to hotels through B2B2C module. Tripsomnia streamlines work of tour suppliers, provides hotels with additional source of income and clients with a vast choice of tours and attractions.

Growth

Be a part of one of the fastest growing travel-tech startups and learn from the best!

Flexibility

Opportunity to work remotely or in our modern office space. Did we mention no dress code?

Development

We have a variety of projects which will help you build your skills and launch your career.

Junior Account Manager

Full-time position based in Warsaw

We're looking for a real 'can doer' with a truly proactive attitude

What does the role involve?

• Operating as the lead point of contact for any and all matters specific to your accounts
  
• Building and maintaining strong, long-lasting customer relationships
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

What are the main requirements for the role?

• Fluent in written and verbal English
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Enjoys overcoming objections and closing deals with challenging clients
• Independent, creative, entrepreneurial mindset - vital
• The ability to establish and build great business relationships with clients
• Confident, open-minded and able to solve problems independently
• A positive "can-do" attitude and a team worker
• Able to meet monthly sales targets

What we offer

Full-time position in Warsaw

4000 - 5000 zł net/month + bonus if you exceed KPIs

Entry-Level Account Manager

What does the role involve?

• Fluent in written and verbal English and Polish
• Fluent in written and verbal Spanish or Italian (C1+)
• Student status with a flexible schedule is a plus
• Ideally B2B sales experience
• The ability to establish great business relationships with clients
• Confident, open-minded and albe to solve problems independently
• A positive "can-do" attitude and a team worker

What are the main requirements for the role?

• Helping Account Managers in managing the entire sales funnel from start to end: from acquisition and onboarding, negotiating with key attractions and tours for best conditions, closing deals and account management - we provide comprehensive training first.
• Keeping up with, and being the contact person for your destination's market landscape - including tourism trends and competition.
• Doing initial research for planned destinations and compiling databases of key suppliers, hotels and attractions per destination.
• Negotiating better commission and better rates.
• Arranging meetings with key tour suppliers on behalf of the Sales Director.
• Translating website content to English and/or Spanish/Italian.
• Resolving product or service problems (B2C) by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Part-time / Full-time position based in Warsaw

What we offer

Part-time (80h + during the Winter season) /Full-time position in Warsaw

2500-3300 zł net/month (Full-Time position)

Umowa Zlecenie, Umowa o Dzieło or B2B contract

Junior SEO Specialist

Job description coming soon.